EC77 FAQ — Everything You Need to Know

Head to the Login page and click the "Forgot Password?" link. An OTP or reset link will be sent to the mobile number registered on your account. Enter the OTP, set a new password and you're back in. If you no longer have access to your registered number, contact live support for identity verification assistance.

No. EC77 allows one account per person. Duplicate accounts may be flagged and suspended, and any associated bonuses or winnings could be forfeited. If you've accidentally created two accounts or had an old account in the past, reach out to support before registering again.

After logging in, go to your account settings page. You can update your display name, email address and notification preferences directly. For changes to your registered mobile number or payment details, you'll need to verify your identity with support — this is to protect your funds.

Deposits via JazzCash and Easypaisa are typically instant or take no more than a few minutes. Bank transfers and Raast payments may take slightly longer depending on your bank's processing time. If your deposit hasn't appeared after 30 minutes, take a screenshot of your transaction confirmation and share it with live support — they'll sort it out quickly.

Go to the withdrawal section in your account dashboard, select your preferred method (JazzCash, Easypaisa, bank transfer, etc.), enter the amount in PKR and confirm. Most withdrawals are processed within a few hours. Larger amounts may require a standard verification step before release. Make sure the withdrawal details match your registered account information to avoid delays.

Yes, EC77 keeps minimum amounts low so players of all budgets can participate. The exact minimum for deposits and withdrawals depends on the payment method selected. These figures are clearly shown when you initiate a transaction inside your account. There are no hidden charges added by EC77 on standard transactions.

Most bonuses on EC77 are credited automatically once the qualifying conditions are met — for example, making a deposit of a certain amount in PKR. Some promotions may require you to opt in first via the Promotions page. Always check the specific terms for each offer, including the expiry date and which games or betting markets count towards wagering.

Yes, most bonuses have an expiry window — typically 7 to 30 days depending on the offer. If the wagering requirements aren't completed within that period, the bonus and any associated winnings may be removed from your balance. Log in regularly and check your active bonuses in your account wallet to stay on top of deadlines.

The EC77 Casino offers a wide range of slots, table games including Blackjack, Roulette and Baccarat, crash games, and instant win titles. New games are added regularly. You can browse the full catalogue in the Game Lobby and filter by category, provider or popularity to find something that suits your style.

The Live Casino streams real dealers hosting games like Baccarat, Teen Patti, Roulette and game shows directly to your screen in real time. You interact by placing bets during the betting window shown on screen. A stable internet connection is recommended for the best experience. All live tables operate 24 hours a day.

Yes — EC77 has dedicated Bingo rooms running throughout the day with real PKR prize pools. Simply buy your cards before a game starts, and the numbers are drawn automatically. Mark them off as they appear and hit Bingo to win. It's a relaxed, social format that's easy to enjoy alongside other games or betting.

EC77 provides deposit limits, session time reminders and self-exclusion options within your account settings. These tools are there to help you stay in control of your gaming. Gaming should always be treated as entertainment — set a budget before you start and stick to it. If you feel gaming is affecting your daily life or finances, use the self-exclusion feature or take a voluntary break. Read more on our Responsible Gaming page.

You must be at least 18 years old to register and play on EC77. This is strictly enforced. EC77 does not allow underage gaming and may request age verification documents at any point. If you suspect someone underage is using the platform, please contact support immediately.