EC77 Privacy Policy –
How We Protect Your Data

1. Introduction

This Privacy Policy ("Policy") describes how EC77 — the online gaming platform available at ec77.vu — collects, uses, stores and protects personal information provided by users of the platform. It applies to all players who have registered an account or who interact with any part of the EC77 website.

By registering on EC77, you confirm that you have read and understood this Policy. If you do not agree with any part of it, please do not create an account or use the platform. This Policy should be read alongside the Terms and Conditions and the Responsible Gaming page.

We update this Policy from time to time as the platform evolves. The most recent version is always published on this page with the date it was last revised shown at the top. Continued use of EC77 after a policy update constitutes acceptance of the revised terms.

2. Data We Collect

EC77 collects personal data in two main ways: information you provide directly when registering or using the platform, and information generated automatically as you browse and play.

2.1 Information You Provide

• Registration data: Your name, date of birth, email address and mobile number — collected when you create an EC77 account.
• Identity verification: Where required for account verification, you may be asked to confirm your registered mobile wallet details (JazzCash or Easypaisa account number) or other identifying information.
• Payment information: Transaction references, deposit and withdrawal records in PKR, and the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card). EC77 does not store full card numbers.
• Support communications: Messages sent to the EC77 support team via live chat, including the content of the conversation and the time it took place.

2.2 Automatically Collected Data

• Device and browser information: Your device type, operating system, browser version and screen resolution.
• IP address: Used to understand your approximate location, detect suspicious login attempts and maintain platform security.
• Session data: Pages visited, time spent, games played, bets placed and features used during each session. This data helps us improve the platform experience.
• Cookies and similar technologies: See Section 6 for full details on how EC77 uses cookies.

3. How We Use Your Data

EC77 uses personal data only for specific, necessary purposes. The table below summarises the main uses:

EC77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If any automated check flags your account — for example during a fraud review — a member of the EC77 team will review the case before any action is taken.

4. Payment Data and PKR Transactions

All financial transactions on EC77 are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer and debit/credit cards. When you make a deposit or request a withdrawal, EC77 records the transaction amount, the payment channel used, the transaction timestamp and the reference number provided by the payment provider.

EC77 does not store full card numbers, CVV codes or mobile banking PINs. Payment credentials are handled directly by the respective payment gateways — EC77 only receives a transaction confirmation and reference in return. This means your sensitive payment credentials are never held on EC77 servers.

5. Sharing Your Data

EC77 does not sell, rent or trade your personal information to third parties for their marketing purposes. Data is shared only in the following limited and necessary circumstances:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast, banks and card processors solely to complete your deposit or withdrawal. These providers process data under their own privacy and security standards.
• Technology providers: EC77 uses third-party software for game delivery, platform hosting and security monitoring. These providers access only the minimum data needed to deliver their specific service and are bound by data processing agreements.
• Fraud prevention: In cases of suspected fraud, money laundering or account abuse, information may be shared with relevant investigative parties to the extent necessary to address the situation.
• Legal obligations: EC77 will disclose personal data if required to do so by a valid legal process. In such cases EC77 will share only the specific data requested and no more.

In all cases of third-party data sharing, EC77 limits the information shared to the minimum necessary for the stated purpose. EC77 does not share gaming histories, personal profiles or financial records with advertisers or data brokers.

6. Cookies and Tracking

EC77 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use the site. The types of cookies used are described below.

6.1 Essential Cookies

These are required for the platform to function. They manage your login session, remember your account preferences and keep your session secure. Without these cookies, EC77 cannot operate correctly. They cannot be turned off.

6.2 Analytics Cookies

EC77 uses analytics tools to understand aggregate usage patterns — which pages are visited most, how long players spend in different sections, and where players drop off. This data is collected in anonymised or aggregated form and is used purely to improve the platform. Individual player behaviour is not profiled or sold based on analytics data.

6.3 Functional Cookies

These remember choices you have made — such as your preferred language setting or display options — so you do not have to reconfigure them every time you visit. They improve your overall experience on the platform.

7. Data Retention

EC77 retains your personal data for as long as your account remains active and for a reasonable period after account closure to fulfil any outstanding obligations, resolve disputes and maintain records.

• Account data: Retained for the duration of your account and for a period after closure as required for record-keeping and dispute resolution.
• Transaction records: Payment and betting records are retained for the standard period required by financial record-keeping practices.
• Support communications: Live chat transcripts are retained to provide context for ongoing support queries and to maintain service quality.
• Self-exclusion records: If you have self-excluded, your exclusion record is retained even after the exclusion period to prevent accidental re-registration during a restricted period.

When data is no longer required, EC77 deletes or anonymises it in a secure manner so that it cannot be reconstructed or attributed to you.

8. How We Keep Your Data Secure

EC77 takes the security of your personal data seriously. The platform uses industry-standard technical and operational measures to protect data from unauthorised access, disclosure, alteration or loss.

• Encrypted connections: All data transmitted between your device and EC77 servers is encrypted using TLS (Transport Layer Security). You can verify this by the padlock icon in your browser address bar when accessing ec77.vu.
• Access controls: Access to personal data within EC77 is restricted to staff who genuinely need it to carry out their role. All internal access is logged.
• Account protection: EC77 supports session management controls including automatic session timeouts after periods of inactivity. Players are encouraged to use a strong, unique password for their EC77 account.
• Anomaly detection: EC77 runs ongoing monitoring for unusual account activity, including logins from unfamiliar devices or locations, to detect and act on potential account compromise quickly.

No online platform can guarantee complete security against every possible threat. If you believe your account has been compromised, contact EC77 support via live chat immediately so your account can be secured without delay.

9. Your Data Rights

As a user of EC77, you have the following rights regarding your personal data. To exercise any of these rights, contact the EC77 support team via live chat and we will respond within a reasonable timeframe.

10. Minors and Under-18 Protection

EC77 is strictly an adult platform. The service is not intended for and must not be used by anyone under the age of 18. EC77 does not knowingly collect personal data from minors. If a player is found to be under 18, their account will be closed immediately, all data associated with the account will be reviewed and any balance will be forfeited in accordance with the Terms and Conditions.

If you are a parent or guardian and believe a minor has registered on EC77 using false information, contact the support team immediately via live chat so the account can be investigated and closed. EC77 takes underage access extremely seriously and acts on all reports of this nature without delay.

11. Changes to This Policy

EC77 may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, technology or applicable standards. When we make meaningful changes, we will update the "Last Updated" date shown at the top of this page. For significant changes that affect how your data is used, registered players may also receive a notification via their registered email address or through the platform.

We recommend visiting this page periodically to stay up to date. Continued use of EC77 after a revised policy has been published constitutes acceptance of the updated terms.

12. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, the EC77 support team is available 24 hours a day, 7 days a week via live chat on the platform.

For data-related requests specifically — such as accessing your data or requesting deletion — please contact support through live chat and clearly state the nature of your request. EC77 will acknowledge your request and respond within a reasonable timeframe. Where identity verification is needed before a request can be actioned, support will guide you through the steps involved.

Our support contact email for privacy matters is: [email protected]